Membership Marketing and Communications Manager

Salary: £33,900 per annum annum (for a 0.8 FTE part time role)

Location:  Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every staff member has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work, be it in the office, on the move, or from home. Our office is based in London but this role can be a mixture of working from the office, on the move or from home in a way that balances the needs of you and us. Contractually this role is London-based

Contract: Permanent. Part time working 28 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). This entitlement will be pro rata for this role.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement using Hospice UK’s supporting statement document, see below

Closing date for applications: 5pm on Tuesday 20 June 2023

Interview dates: Interviews can take place in person in London or remotely via MS Teams, on the afternoon of Wednesday 28 June and morning of Friday 30 June 2023.

The Role:

We are looking for a Membership Marketing and Communications Manager to co-ordinate communications with our members, raise awareness of our programmes and work, and improve our membership engagement. This is an exciting new role at Hospice UK and you will be able to work collaboratively across the organisation to develop and implement an integrated membership marketing and communications plan.

You will be responsible for:

• promoting the wide range of projects and resources we offer our members
• measuring member satisfaction
• improving member engagement.

You will help us equip hospice professionals with the knowledge and support they need to care for more than 300,000 dying people and their families each year.

More information about the role can be found in the candidate information pack.

The Team:

Our new Membership Marketing and Communications Manager will join our Membership Engagement team. We are responsible for co-ordinating our relationship with Hospice UK’s members and sharing knowledge through a range of channels. We are a hybrid-working team that works collaboratively and meets in person regularly.

You will also work closely with our Campaigns and Communications team to ensure all our external communications are integrated.

Hospice UK:

Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.

Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.

We are looking for:

We’re looking for someone with strong marketing and communications skills who is an excellent copywriter. You will be able to interpret and utilise engagement data to develop appropriate marketing and promotional plans across a range of communication channels, including digital. You need to be a team player who is comfortable managing competing priorities and building positive stakeholder relationships.

If you would like to ask any questions before applying, you can contact our HR team at recruitment@hospiceuk.org.

If you would like to apply for this role, please send the following documents to recruitment@hospiceuk.org  by 5pm on Tuesday 20 June 2023.

• Your CV. Ideally in Word format.
• A completed supporting statement form
• A completed equalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.

Additional notes:

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Hospice UK is an Equal Opportunities Employer.