This guide explores the role volunteers can play in enhancing and improving the care and support offered to people with palliative care needs, as well as their families. It also provides a wealth of case studies, practical tools and templates to help review existing services or to develop new ones.
This resource is designed for the hospice and palliative care sector – including Board members, senior managers, volunteer managers, clinical managers and any member of staff whose role involves responsibility for volunteering or for a specific group of volunteers.
The resource is divided into five sections:
Section 1 introduces the resource and how to use it.
Section 2 sets the scene, outlining the context for adult and children’s hospice and palliative care volunteering, presenting evidence from recent research, and exploring the drivers for change.
Section 3 summarises the findings from a survey of palliative care team professionals, including trustees and volunteers.
Section 4 provides guidance and support for the strategic and operational development of volunteering, with an emphasis on more care-focussed roles.
Section 5 provides an evaluation toolkit and links to further resources.
Author
Text
Ros Scott
Published by Help the Hospices (now Hospice UK) and Together for Short Lives in May 2014.
